Terms and Conditions - Garden Maintenance Eltham
Welcome to our Garden Maintenance Eltham services. These Terms and Conditions outline the agreement between our company and our valued clients. By engaging our services, you agree to comply with and be bound by the following terms.
Service Scope
Our garden maintenance services include, but are not limited to:
- Lawn mowing and edging
- Weeding and pest control
- Pruning and trimming of shrubs and trees
- Planting and bed maintenance
- Garden clean-up and debris removal
Appointment and Scheduling
Services are scheduled based on availability and the client’s preferred timing. We strive to accommodate all requests, ensuring timely and efficient service delivery.
Rescheduling and Cancellations
Clients may reschedule or cancel appointments with a minimum of 24 hours’ notice. Failure to provide adequate notice may result in a cancellation fee, as stipulated in our pricing agreement.
Payment Terms
Payment is due upon completion of services, unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit cards, and bank transfers.
Late Payments
Late payments may incur a fee of 5% of the outstanding amount for each week overdue. Continued non-payment may lead to suspension of services until the account is settled.
Client Responsibilities
Clients are responsible for:
- Providing access to the property during scheduled maintenance times
- Ensuring that any garden areas requiring maintenance are clearly identifiable
- Informing us of any specific plants or areas that require special attention
Safety and Property Protection
We prioritize the safety of both our clients and our staff. Our team is trained to handle gardens with care, ensuring that all property is respected and protected during maintenance activities.
Liability
While we take every precaution to protect your property, Garden Maintenance Eltham is not liable for any pre-existing conditions or unexpected damages that may occur despite our best efforts. Clients are encouraged to report any concerns immediately.
Insurance
Our company carries comprehensive liability insurance to cover any accidental damages that may occur during the provision of our services.
Change of Terms
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any changes, and continued use of our services constitutes acceptance of the updated terms.
Notice of Changes
Notifications regarding changes to the terms will be provided via email or through our official communication channels. Clients are responsible for staying informed about such updates.
Termination of Services
Either party may terminate the service agreement with a written notice. Upon termination, clients are obligated to settle any outstanding payments for services rendered up to the termination date.
Consequences of Termination
Termination does not absolve clients from their responsibility to pay for services already completed. Refunds are not provided for partial services rendered.
Dispute Resolution
Any disputes arising from these Terms and Conditions will be resolved through mediation or arbitration before seeking legal recourse. Both parties agree to work collaboratively towards a fair resolution.
Mediation Process
Mediation involves a neutral third party who facilitates a discussion between the client and the service provider to reach a mutually acceptable agreement.
Privacy Policy
We are committed to protecting your privacy. Personal information provided to us is used solely for the purpose of delivering our services and will not be shared with third parties without your consent.
Data Protection
All client data is stored securely and is accessible only to authorized personnel. We adhere to relevant data protection laws to ensure the confidentiality and integrity of your information.
Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Garden Maintenance Eltham operates. Any legal actions will be conducted in accordance with these laws.
Jurisdiction
Clients agree to submit to the jurisdiction of local courts in the event of a legal dispute.
Force Majeure
Garden Maintenance Eltham is not responsible for delays or failures in service due to circumstances beyond our control, including but not limited to natural disasters, extreme weather conditions, or governmental restrictions.
Notification of Force Majeure
We will notify clients as soon as possible if a force majeure event affects scheduled services, and we will make reasonable efforts to reschedule affected appointments.
Intellectual Property
All content provided by Garden Maintenance Eltham, including but not limited to written materials, images, and branding, is the intellectual property of the company and may not be used without explicit permission.
Use of Content
Clients may share content related to their garden maintenance services on personal platforms, provided that proper attribution is given and the content is not altered in a misleading manner.
Entire Agreement
These Terms and Conditions constitute the entire agreement between Garden Maintenance Eltham and the client. Any previous agreements, promises, or representations are superseded by these terms.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
Acceptance
By utilizing our garden maintenance services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Confirmation
Your continued patronage serves as confirmation of your acceptance of these terms. We encourage you to review these conditions periodically to stay informed of any updates or changes.